Don't Get Trampled By Your Flooring Contractor
Part 2
In Part 1 of this series we covered the preliminary steps
for hiring a flooring contractor. Now the action begins….
- Do your research -
Follow up on any and all references received during the interview process. If the contractor was recommended by someone you know, take a look at the work done for them and see if it meets your standards. Otherwise, along with the references, request photos from the contractor of past similar work. Also check with local trade organizations, chamber of commerce and the Better Business Bureau to see if any complaints have been filed. And of course, ask around to see if anyone has heard good or bad about the contractor. Don’t forget to remember the source of your information and take that into account when making a decision.
- Pick a Flooring Contractor -
Pick the flooring contractor that suits your needs best.
Also, make sure you can communicate with this person. This
is very important if questions or problems arise during the
work.
- Get a Written Contract -
Do not make any payment or let any work begin until a contract is drawn up. Make sure the scope of work (including how cleaning will be handled), a definite time schedule, payment schedule and detailed list of materials to be installed are part of the contract. Make sure you review and understand any arbitration clauses in the event of a dispute. If you don’t understand what you’re reading, have an attorney review and approve it before signing.
- Start the Pay Process -
Do not pay more than 10% down before work begins. Once work has begun, never pay
for any work that has not been finished. Most importantly,
never make final payment before ALL the work is done and you
are satisfied. It’s surprising how many flooring contractors
answer questions and concerns better when you still owe them
money. Also, if any additional work arises that is not covered
under the contract, make sure a written change order is added
to the contract detailing the work to be done, when it will
be done, and how much additional money it will cost.
While nothing is completely foolproof, the steps above should help you in making
an educated, protected decision in hiring a flooring contractor.
We’re not trying to take all the fun out of your redecorating,
but make sure you protect yourself from costly mistakes.
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